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NCDIT-692872 The User Support Technician II (Service Technician II) is an essential ... an essential role on the Service Desk, as it is dedicated to ... Experience Experience providing excellent..
NCDIT-698496 Service Support Analyst. Typical Experience: 12-36 months REQUIRED/DESIRED ... Experience Experience providing excellent customer service skills using ITIL methodology Required 2 Years Experience working ... a call center environment..