Flight Dispatcher

Profile

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Flight Dispatcher is an integral part of the Aviation team that serves as the primary point of contact for the Comcast executive leadership team and their assistants.The Flight Dispatcher arranges and manages all logistics regarding flight requests. This position reports directly to the Senior Dispatch Manager of Fleet Operations. The role is primarily virtual with occasional travel to the hangar located in Philadelphia, PA. Must be flexible with dynamic schedules, including early mornings, late nights, holidays, weekends and overnight support.

Job Description

Job Responsibilities

Perform Dispatcher responsibilities and duties, including dispatch of aircraft as defined in the Flight Operations Manual (FOM).

Pro-active flight following.

Complete and audit post flight records.

Reconcile aircraft and facility expenses.

Manage and assist with coordination of facility activities and meeting needs.

Participate in, and actively support, the Safety Management System (SMS) and ISBAO Standards.

Possess working knowledge of FAA regulations, airfield operations and air traffic management.

Perform additional duties as assigned by the VP, Head of Aviation; Chief Pilot and the Assistant Chief Pilot.

Qualifications

At least 5 years of experience in FAR Part 91 aircraft scheduling.

Familiarity with Part 135

Knowledge of PFM scheduling software

Familiarity with all aspects of Business Aviation

Licensed FAA Dispatcher Certificate (required)

High school diploma or equivalent (required)

College Bachelor's Degree, desired (preferred)

Key Skills

Must be able to appropriately interact with executive level customers.

Excellent teamwork skills.

Excellent interpersonal, oral, and written communication skills.

Excellent organizational and record-keeping skills.

Strong skills and proficiency with office administration computer applications.

Knowledge of aviation and business software programs (Preferably PFM).

Ability to handle confidential and sensitive information appropriately.

Ability to organize workload, prioritize needs, and work under pressure.

Strong interpersonal skills with an emphasis on valuing diversity, inclusion, effective conflict resolution, trust, and being a positive member of a team.

Adaptable communication skills with a variety of people and situations, i.e., adjusting communication styles based on the audience, level of technical information needed or known, etc.

Great oral and written technical skills with the ability to organize, create, and maintain organizational documentation and manuals.

Strong organizational, administrative, time management, and project management skills.

Working knowledge of FAA regulations, airfield operations and air traffic management.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Certifications

FAA Dispatcher Certification

Education

High School Diploma / GED

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com