Company name
Infosys Limited
Location
Dallas, TX, United States
Employment Type
Full-Time
Industry
Telecom
Posted on
Jan 15, 2022
Profile
Job Description
Infosys is seeking a Manager of Client Services. The Manager-Client Services (MCS) is responsible for all client interfaces within the assigned account scope. The MCS works together with their manager (Senior MCS/Group MCS) to build an account plan and is responsible for client management based on the account plan. Usually, the MCS handles a single account or part of a large account with a P&L of $30MM to $40MM.
Role Description:
Client relationship management and business development: manage client relationships, build a portfolio up to $30-40M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
About Infosys Communications:
The Infosys Communication Services practice offers network solutions that meet the connectivity needs of digital consumers and enterprises. We enhance the performance of telecom networks via Network Function Virtualization (NFV) and Software-Defined Networking (SDN). Our digital transformation of carriers and network operators focus on reliability of service, cybersecurity and sustainability. A robust network infrastructure seamlessly manages Industrial Internet of Things (IIoT) workloads as well as real-time convergence of data, voice and video.
To learn more about Infosys and see our ideas in action please visit us at www.infosys.com
Required Qualifications:
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11 years of experience, with strong sales/relationship management/account management experience
Significant business development and project management experience
Experience in the Telecom industry/vertical
Track record of interacting and building relationship with C-level client contacts
Hands-on experience with proposal creation and leading proposal presentations
Strong leadership, interpersonal, communication and presentation skills
Wide variety of IT and business consulting engagement experience
U.S. citizenship or permanent residency required, we are not able to sponsor this position at this time
Preferred Qualifications:
Knowledge of industry specific go-to-market solutions
Good understanding of industry specific business issues and drivers
Global Delivery Model experience
Experience managing large multi-location consulting engagement teams
Track record as an Account Manager in a rapidly growing client relationship
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
Company info
Infosys Limited
Website : http://www.infosys.com