Installers and Repairers
A major component of telecom jobs involves telecommunications installers and repairers. There are two types of jobs in this sector: telecommunications equipment installers and telecommunications line installers. Equipment installers generally work with specialized equipment necessary to setup networks and connections in offices and buildings. They may install, service and repair routers, modems, and other equipment used to connect the network.
On the other hand, telecommunication jobs as a line installer means you'll acquire specialized, hands-on experience and knowledge of outside telecom poles and terminals. You'll be expected to lay wires and cables--sometimes underground--that connect from the outside to residential homes and communities. Line installers and repairers also service the telephone poles when outages occur or new cables need affixed. Installers and repairers make around $27 per hour, on average, according to data from the Occupational Outlook Handbook.
Customer Service Representatives
Customer service representatives also represent one of the larger segments of telecom jobs. These individuals often work in a call center answering inbound calls from existing customers of the telecom company. Customer service representatives answer questions, as well as inform customers of new services, and tell them about changes to existing services. They also respond to complaints, whether over-the-phone, via online support, or traditional mail services. Customer service representatives only make around $15 per hour, on average.
Telephone Operators
Ever wonder what it would be like to become a telephone operator? Though not a major part of the industry by any stretch, individuals in these telecommunication jobs assist customers with a variety of requests. For example, the operator may provide telephone numbers like a "411" service, may assist with reverse-charge telephone calls or help the customer obtain emergency assistance. Other specialized services that operators perform depend on the nature and type of telecommunications company for which they work.
Engineers
There are several different types of engineers in the telecommunications industry, and these professionals earn a decent salary for the work they do. Engineers have a variety of duties. For example, some plan cable routes and equipment installations. Some are often involved with research and development activities, designing new equipment and finding new applications for hardware.
Telecommunications Specialists
To assist engineers and other professionals, telecommunications specialists coordinate the installation of customer service products and devices. For instance, the specialist may make customer appointments with installers or repairers to setup or repair telephone systems, cables and other specialty equipment. Individuals in these specialist telecom jobs also provide follow-up maintenance and training on specific issues.
Telecommunications Sales
Telecom sales jobs represent just fewer than 7% of the telecommunications industry in 2008. These telecommunication jobs involve marketing and selling products like phone, cable, or Internet to either residential or business-class customers. Individuals in telecom sales jobs may undergo a training program specifically from the company when they get hired. You'll not only learn about the products themselves, but also sales tactics and tricks for use in communication with potential leads.
Telecom Managers and Support Personnel
You can also get involved in support personnel or a telecom manager position. These jobs comprise a variety of job titles, positions, and duties. Many work in comfortable office environments. In such a job, you may be performing administrative duties or managing call center customer service representatives.
Marketing Specialists
The telecommunications industry needs marketing specialists and this is an area that, if anything, may grow within the next decade. Nevertheless, telecommunications marketing specialists produce advertisements for the company. They may write sales copy, survey the best radio stations and make other marketing materials, as needed.
As you can see, a variety of jobs, in fact, do exist in the telecommunications industry. Whether you'd like to put your administrative experience to work, become a installation technician or work in telecom sales jobs, there are jobs to suit just about anyone. To search for, find, and locate telecommunication jobs, go to TelecomCrossing.com. This is a site where you can not only receive a free trial, but also find companies who are hiring in your area. By signing up for the free trial, you have a chance to search for one of the top jobs in the in the thousands of listings available for the telecommunications industry.
